Our returns policy is 30 days from date of Invoice.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt / Invoice or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item with the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days of receiving item

Late or missing refunds (if applicable)
If you haven’t received a refund, please check / contact your bank account / credit card company, it can take several days before your refund is credited to your account
Also please contact us at unicam.paul@gmail.com

Sale items (if applicable)
Only full priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective /damaged or wrong item sent. If you need to make an exchange please email us at unicam.paul@gmail.com

Replacement part/s for wrongly sent / damaged good/s will be sent out once we receive the item/s

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to: Unicam Limited, Unit 28, Moolham Farm, Moolham Lane, Ilminster, Somerset. TA19 0PD. UK

You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable.
Replacement part/s for wrongly sent / damaged good/s will be sent out once we receive the item/s
When returning a product, you should consider using a trackable shipping service with insurance (to cover your shipping & product costs in case of loss or damage during shipping transit).